Placing Your Order
Why Buy from MEI?
MEI Research is committed to providing you, our customer, with the lowest price and the best customer service of any retailer for the product we sell. Not only do we firmly believe that we have the best pricing on the web but we also feel strongly that we will provide you the best overall shopping experience of any online retailer in our field. We have been an online leader since 1992 and are constantly working to improve ourselves and our website to insure that you receive the best online shopping experience possible. Here are just a few reasons why MEI is right for you.
- In-Stock, Quick Shipping
- Low Price Guarantee
- Full Warranties
- Easy Return Policy
- Toll-free Phone Number
- Secure Online Shopping
- Authorized US Dealer/Distributor
- Knowledgeable, Easy and Fun to work with Sales Staff
Low Price Guarantee
MEI Research offers everyday low prices and superior customer service but don’t just take our word for it. This is why we offer you our Low Price Guarantee. If you happen to find a price advertised for less, including shipping, simply let us know and we will match or beat that price. We will also meet or beat any written quote from any competitor. We want you to feel confident that when you purchase from us that you are receiving the best price possible.
Simply Email Us or Call us toll-free (800) 722-1960 with details on the item and competitors price.
If emailing us please provide a link to the competitors’ page displaying the pricing information. This will help aid us in reviewing your request and will speed up the overall process for offering the price match to you.
We are very reasonable people and will do our best to extend our low price guarantee to you but naturally some stipulations and guidelines apply.
You are eligible to receive the low price guarantee if your request meets the following guidelines:
- Product must be first quality, all new, factory sealed, of the same brand, style and SKU.
- Item(s) must be available to the public, in-stock and priced accurately. (no typos)
- Item must not be part of a Limited Quantity/Time offer or part of a closeout or clearance sale.
- Item must be from an Authorized US dealer or Distributor. MEI only sells new product and is an Authorized Dealer for all the products we carry.
- Comparisons must include the product price plus shipping & handling charges when calculating the competitors’ total price.
- May be limited to one claim per product.
- Cannot be used in conjunction with any other coupon, rebates, closeouts or clearances.
- MEI reserves the right to verify the competitors’ product availability and price before issuing the price match guarantee.
Order Processing and Notification
You will receive email verifications at each stage of the order process:
- Receipt of Order – A confirmation of your order will be sent to you within minutes of placing your online order.
- Order Shipment – A copy of your invoice/payment will be emailed to you the same day your order is shipped.
- Order Tracking – A copy of your tracking number will be emailed to you the same day your order is shipped. (for UPS and USPS priority mail shipments only)
- Delays or Back orders – We will email you an estimated delivery time for special or out-of-stock items.
- Survey – A survey, asking for your feedback, will be sent after you have received your purchase.
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. MEI Research reserves the right at any time after receipt of your order to accept or decline your order for any reason. All orders placed by credit card are subject to address verification by our credit and fraud avoidance department, and this may delay the processing of your order. This is all done to protect you. We cannot be held responsible if your order is delayed for any of these or other reasons. If you have any questions about your order, we are glad to answer any questions you might have – feel free to Email Us or call us toll-free at (800) 772-1960.
Pricing and Availability Policy
Pricing and availability are subject to change without notice. MEI Research has no liability in the case of orders arising from typographical errors and reserves the right to cancel any orders without assigning any reasons. Every effort has been made to ensure accuracy of information listed and MEI Research is not responsible for any errors contained therein. Please check out our Low price Guarantee policy to find out more on how we guarantee to have the best pricing on all the products we sell.
We do NOT charge Sales tax UNLESS your order is purchased from or shipped to a California address. California State laws require that we charge a sales tax on these orders because we are a California based business. Since we are located in Murrieta, CA (Riverside County), all shipments to California addresses are charged at that rate of 7.75%.